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#1March 2nd, 2008 · 08:13 AM
92 threads / 12 songs
911 posts
United States of America
site taking an abnormally long time to respond
This morning, the server seems to be responding extremely slowly (took 10 minutes for the site to respond) as I was trying to access Bandamp. (also, the pages are loading slowly). I am having no other problems accessing other sites today. Is anything wrong with the server?
#2March 3rd, 2008 · 04:07 PM
117 threads / 20 songs
1,422 posts
United States of America
just thought i'd reiterate this problem... it's rather persistent.. do we know why?  I imagine somebody's aware of it, but in case not... well, now you are!
#3March 3rd, 2008 · 04:42 PM
121 threads / 56 songs
3,098 posts
Netherlands
Yes, suffering it too. It takes several minutes before I can load any page...
#4March 3rd, 2008 · 04:46 PM
117 threads / 20 songs
1,422 posts
United States of America
it seems rather sporadic at times.  sometimes it loads just fine, but just moments later it'll laps back into a really slow fit.
#5March 3rd, 2008 · 04:53 PM
92 threads / 12 songs
911 posts
United States of America
TonightsLastSong wrote…
it seems rather sporadic at times.  sometimes it loads just fine, but just moments later
 it'll laps back into a really slow fit.
Same here!!
#6March 4th, 2008 · 04:29 AM
190 threads / 27 songs
2,846 posts
Germany
Same here, but I don't know why.
IP response time looks fine
and download time is pretty fast (what I can expect with DSL3000)
Can someone find out that this is in all sections of the site or some specific site?
#7March 4th, 2008 · 04:51 PM
371 threads / 187 songs
3,398 posts
United Kingdom
Ditto
#8March 4th, 2008 · 11:05 PM
24 threads / 9 songs
284 posts
Mexico
No troubles with the loading... by now

just the red marks of the threads I've read still red, not blue

dodo
#9March 5th, 2008 · 11:28 AM
117 threads / 20 songs
1,422 posts
United States of America
so far, it seems to be the entire site, Triton... The main site page does it, but usually doesn't take as long as the individual forum pages.  Specifically I've tried to enter the Pit, Lyric review, and Tech Support.

PM's tend to take about the same amount of time as the main page.

The main Forums page usually takes the longest... (maybe.)

Interesting that it doesn't every give a "server too busy" or "server not found" or "request timed out" message...
#10March 5th, 2008 · 05:36 PM
31 threads / 19 songs
612 posts
Canada
TonightsLastSong wrote…
so far, it seems to be the entire site, Triton... The main site page does it, but usually doesn't take as long as the individual forum pages.  Specifically I've tried to enter the Pit, Lyric review, and Tech Support.

PM's tend to take about the same amount of time as the main page.

The main Forums page usually takes the longest... (maybe.)

Interesting that it doesn't every give a "server too busy" or "server not found" or "request timed out" message...

Yesterday I got a "database down for maintenance" just once however, and yes everything is dragging ass once you actually get on the site.
#11March 6th, 2008 · 01:31 PM
190 threads / 27 songs
2,846 posts
Germany
this message appears if there is a problem connecting the database.
it seems that MS IE doesnt have these problems in this manner, but firefox troubles with me too
maybe someone can doublecheck this?
I had timeouts for about 10 minutes sometimes but the server's cpu was only 3 seconds in use.
so it seems there are some probs outside the scripts and the database.
#12March 7th, 2008 · 01:22 AM
117 threads / 20 songs
1,422 posts
United States of America
i have no problems in Opera (conerning error messages--- the site runs slowly still, but no errors.).  Firefox sometimes gives me some miscellaneous messages about the server... ( can't remember them right now, but i imagine it's the same thing that you're seeing.)  I never use IE :P
#13March 7th, 2008 · 08:38 AM
117 threads / 20 songs
1,422 posts
United States of America
Hmm.. something just came to me last night while I was going to sleep---

What's the possibility of either of the following?

1)  We're suffering from a DoS attack http://en.wikipedia.org/wiki/DoS

2)  The script that you changes, Triton, that counts the members and guests on the site... Could it be that the script is somehow slowing down the site enormously while it refreshes its count?


I'll admit that the second is less likely, but cutting it out of the site for a test would be warranted, I think.  We ought to try anything since we're unsure of what's going on
#14March 7th, 2008 · 10:01 AM
190 threads / 27 songs
2,846 posts
Germany
ok
I replaced the count of active members with an "n/a" for the test.
And please read this post: http://forum.bandamp.com/Announcements/5155_page3.html#id8028
#15March 7th, 2008 · 10:04 AM
117 threads / 20 songs
1,422 posts
United States of America
yes, i just read that, and I think you could be right... If these other ideas don't work, I'd say that getting a larger RAM supply would be a decent use of money, if Mud doesn't cover such expenses all by himself.
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