#1September 30th, 2007 · 04:19 PM
187 threads / 27 songs
2,803 posts
Germany
Can't create a new account
my wife wanted to create a new account today. but when she tried to login the combination of user and pass failed.
any idea?
#2September 30th, 2007 · 06:01 PM
160 threads / 88 songs
1,666 posts
United States of America
check the case
It is EXTREMELY case sensitive. So make sure that all the Uppercase letters and lowercase letters match.

    Otherwise, I dunno... The password is mailed to you, and should work, although I know it took about an hour one time for a new account to be able to log in.
#3September 30th, 2007 · 06:59 PM
128 threads / 44 songs
2,814 posts
Puerto Rico
I think I read chuck say something about Servers been changed and that the Email response was been worked on or will be worked on soon!
http://forum.bandamp.com/Questions/58139.html
Cheers
#4October 1st, 2007 · 01:07 PM
187 threads / 27 songs
2,803 posts
Germany
ok.. entered the same informations and received a new login... !?!?!?!?
did copy and paste with user and password

>>>>>>>> combination invalid!

and I saw that acslater was the last new account from right before the server changed... curious
#5October 25th, 2007 · 03:19 AM
74 threads / 5 songs
441 posts
United States of America
Hmm... have you sorted out this issue yet?

I can log into the database and check what's going on, if you give me the username.
#6October 29th, 2007 · 04:21 PM
74 threads / 5 songs
441 posts
United States of America
Ok, the problem has been fixed!

Try, try again
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