LOL I just posted that about the evil smiley in it's true form - - in the Tech support forum 
battlecat wrote…
Listen....when I use Firefox....I get pale gray letter script on a dark gray background.....therefore, I can't read anything on here. So I am now using IE, which seems to have normal behavior (white background with black letters)
You need to empty your browser cache.... That will help it alot...
JimK
Absolutely true, that worked for me too. Press CTRL+SHIFT+DEL and there ya go 
